Our clinic is open Monday to Friday, 8:30 am to 6 pm. All sessions are by appointment, and our friendly admin team will help you find a time that suits you.
Entelechy Therapy is situated at 367 St Georges Road, Fitzroy North, 3068. Tram 11, Stop 24 (Holden Street and St Georges Road) and Rushall Station (Mernda Line) are the nearest public transport stops.
When you call for an appointment, our reception team will inquire about your concerns, ensuring we offer the best support. Confidentiality is paramount, and if we cannot assist, alternative referral options will be provided.
Your initial session involves understanding your therapy goals, background, and potential assessments. The clinician will suggest intervention methods tailored to your needs.
You don’t need a referral to see us, but please bring any relevant reports or documents to your first appointment. Our fees are below the Australian Psychological Society’s recommended rates.
You may be eligible for rebates through Medicare, the NDIS or private health insurance. Please speak with your GP or pediatrician, or contact our admin team, to find out which options apply to you.
Payment is due on the day of each appointment. We recommend keeping a credit or debit card securely on file so payment can be processed automatically after each session. Other payment options are available, and a receipt is issued once payment is received.
If a payment can’t be processed, we’ll send you an invoice. If two or more invoices are outstanding, upcoming sessions will be paused until your account is up to date. If you’re finding payments difficult, please contact us to discuss.
Please let us know as early as possible. Private clients need to give at least 48 hours’ notice. NDIS participants need to give at least two clear business days’ notice. Late cancellations and no-shows may incur a cancellation fee, as set out in your service agreement.
We work with separated parents, aiming for shared goals. Court orders restricting access must be disclosed. A separate form for separated parents is available, addressing potential complexities.
NDIS claims must be made within 90 days of the date of service for supports delivered from 1 December 2026. Funding is also released in funding periods, usually every three months. Paying promptly, or passing invoices to your plan manager straight away, helps make sure your claims can be paid from your plan.
Some services, such as school and home visits, involve travel. Travel time is charged at half the session rate and measured from our clinic, plus a per-kilometre charge. Any parking or toll costs incurred to attend your session may also be charged. When a clinician visits several clients on the same trip, travel costs are shared between them. For NDIS participants, travel is charged within NDIS limits and is always listed separately on your invoice. Your service agreement sets out the details.
Entelechy Therapy
